Pet peeves!

[Olimar12345]

I mean it's not like you can't figure it out with the context.

[SlowPokemon]

It took me literally two months of tobbeh to understand the "y" meaning yes

[LeviR.star]

but y

[BlackDragonSlayer]

Companies whose only forms of customer service are phone or in-person. We have the internet, so use it!!! Even worse is when they do have an email address or help forum, but they just redirect you to use the phone line.

[Olimar12345]

Idk, it's a lot easier and faster to just talk to someone, I think.

[SlowPokemon]

Yeah I agree with Olimar

[Trainer Ave]

Idk I mean have a FAQ section on the site at least

[BlackDragonSlayer]

Idk, it's a lot easier and faster to just talk to someone, I think.

No, it is definitely not. It only makes things more difficult for me and can create a lot more misinderstanding than inquiries made in writing. As an example, when I lost my debit card last year, the person I called at the bank to try and get a replacement was completely unhelpful (and evidently couldn't even understand me when I was trying to spell out my address), and I ended up having to go into the local branch to take care of it (which was inconvenient for me, time-wise).

[Dude]

I hate phones

Like I'd rather give up than call someone

[Olimar12345]

No, it is definitely not. It only makes things more difficult for me and can create a lot more misinderstanding than inquiries made in writing. As an example, when I lost my debit card last year, the person I called at the bank to try and get a replacement was completely unhelpful (and evidently couldn't even understand me when I was trying to spell out my address), and I ended up having to go into the local branch to take care of it (which was inconvenient for me, time-wise).

I mean there's no denying that literally talking to someone is a faster form of communication than typing out an email and waiting at least 24 hours for a response.

[mastersuperfan]

But that disregards the whole matter of having to actually go find the guy in person

[Olimar12345]

I meant by phone. And usually finding a customer support number takes the same amount of effort as finding a customer support email.

[BlackDragonSlayer]

I mean there's no denying that literally talking to someone is a faster form of communication than typing out an email and waiting at least 24 hours for a response.

Not if you don't get what you need with the phone call.

[Altissimo]

you cant know that in advance though

[Olimar12345]

Not if you don't get what you need with the phone call.

but if you got the same response via email it would have taken longer to hear back from them